Cancellations

1.1. Nourkrin® is committed to providing its customers with products that meet their customers’ needs. However, we understand that there may be occasions when the items may not have been delivered correctly or that you no longer require the product. If this is the case then the customer has the right to return the Goods to the company free of charge within 28 days of the Delivery Date for a replacement or full credit or refund as long as the goods are unused and are returned with the original packaging.

1.2. In the event of a refund, please note the refund will be made by the same method used to pay for the order. Credit card companies will only allow refunds to be made to the card used to pay for the original order. Please be aware that it can take as long as seven working days for a refund to be acknowledged by your credit card company.

1.3. Your statutory rights are not affected